Delivery and shipping costs
Please note order delivery might take longer than usual due to holiday season.
All of our orders are shipped from our warehouse in France. Which carrier we use depends on your location.
Below you can find your country and information on shipping.
| Country | Shipping method | Rates (€) | Free shipping above (€) |
|---|---|---|---|
| France | Mondial Relay (Delivery within 3 to 7 business days to your pickup point) | 6.55 | 150 |
| Shop2shop (Delivery within 2 to 4 business days to your pickup point) | 8.00 | 150 | |
| Chrono Relais 13 (Next day delivery before 1PM to your pickup point) | 11.00 | 150 | |
| Belgium, Italy, Luxembourg, Netherlands, Portugal, Spain | Mondial Relay (Delivery within 5 to 7 business days to your pickup point) | 11.00 | 150 |
| Chronopost Relais Europe (Delivery within 2 to 6 business days to your pickup point) | 20.00 | 150 | |
| Chronopost Classic (Delivery within 2 to 3 business days to your pickup point) | 25.00 | 150 | |
| Rest of Europe | Mondial Relay (Home delivery within 3 business days) | 16.00 | 150 |
| Chronopost Relais Europe (Delivery within 2 to 6 business days to your pickup point) | 20.00 | 150 | |
| Chronopost Classic (Delivery within 2 to 3 business days to your pickup point) | 25.00 | 150 | |
| United Kingdom | International shipping (UPS) | 17.00 | – |
| Rest of the World | International shipping (UPS) | 50.00 | – |
Delivery & Cancellation
Once the order has been placed, we will send you an order confirmation, followed by a tracking e-mail once the package has been sent. Delay might occur on international shipping, if the package is held at customs.
We cannot reroute packages or change the contents of your orders, once they have been shipped, so please ensure your shipping details, personal information, and selected items are accurate at the time of checkout.
Please make sure to choose whether you would like to receive your order directly to your house or via a local pick-up point. Be aware that for some countries/territories the option of having your parcel delivered to a pick-up point is not possible.
If your package has been delivered to a collection point, please make sure to collect it in time, before it is returned to our warehouse. If your package is returned to our warehouse, it cannot be re-sent and we will not cover the shipping costs. You will have to cover the shipping costs in such circumstances.
If you have any questions on the above information, please contact info@jeramini.com
